Skip to main content

Store Policies

What is the usual production time?

Please allow us 2-4 weeks for all products to be made and finished for you.

*Our stock items are shipped at next day of receiving payment.

In case you need it for a special date and you are not 100% sure if will arrive on time, please contact us before purchase and we will let you know if we can arrive to your time limit.

Shippings and transit timing.

We ship from Barcelona, Spain to Worldwide.

National shippings are free.

International shippings

US and Canada DHL Express: 16€ (US$19 aprox)

UE: UPS or DHL 16€.

Rest of the world: DHL Express 25€

Estimated time:

US and Canada: 2-5 days.

Europe: 1-2 days.

Asia: 2-5 days.

Oceania: 3-7 days.

Insurance:

All our shippings prices includes insurance.

Import Duties and Taxes.

Customer inside the EU (European Union) we have to apply the local taxes of Spain which is 21% VAT for jewelry.

Customer outside EU. As our shipping is considered an export is tax free on the exit of our country and we don't have to charge any local tax.

However depending your location you could have to pay tax duty at the entry of the goods to your country. These expenses are always paid by the receiver(customer), usually collected by the shipping company or directly collected by customs agencies. 

Online Return Policy

Due to the nature of the custom and handmade business, we cannot accept returns. While we are confident that you will be satisfied with your purchase, all sales are final. If you are hesitant and have any questions, please contact us prior to placing an order.